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	<title>Comments on: Customer Service Done Right by Skitch</title>
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		<title>By: Conrad Decker</title>
		<link>http://benrasmusen.com/technology/customer-service-done-right-by-skitch/comment-page-1/#comment-4870</link>
		<dc:creator>Conrad Decker</dc:creator>
		<pubDate>Thu, 17 Apr 2008 15:44:40 +0000</pubDate>
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		<description>Wow! I&#039;d have to admit that I&#039;ve never had customer service quite like that. Kudos to Plasq.</description>
		<content:encoded><![CDATA[<p>Wow! I&#8217;d have to admit that I&#8217;ve never had customer service quite like that. Kudos to Plasq.</p>
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		<title>By: Ryan L Cross</title>
		<link>http://benrasmusen.com/technology/customer-service-done-right-by-skitch/comment-page-1/#comment-4869</link>
		<dc:creator>Ryan L Cross</dc:creator>
		<pubDate>Thu, 17 Apr 2008 15:25:16 +0000</pubDate>
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		<description>Wow, that&#039;s pretty amazing!  Now if Comcast would also do that.

Tweet: &quot;Comcast service is down again.&quot;

*phone rings*

Comcast: &quot;Mr. Cross, I noticed that you just send a message to twitter saying that your service is down.  How can we help?&quot;</description>
		<content:encoded><![CDATA[<p>Wow, that&#8217;s pretty amazing!  Now if Comcast would also do that.</p>
<p>Tweet: &#8220;Comcast service is down again.&#8221;</p>
<p>*phone rings*</p>
<p>Comcast: &#8220;Mr. Cross, I noticed that you just send a message to twitter saying that your service is down.  How can we help?&#8221;</p>
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